Help Center – DCS World Head Tracking Clips

We understand that you may have questions or concerns, and we are here to help you in any way we can. Our team is available to assist you at any time, and we aim to respond to all messages within a few hours. 

If you need to reach us, please use the contact form on our website. This form will allow you to provide us with the necessary details to better understand your inquiry or issue, and we will do our best to provide you with a prompt response and a helpful solution.

We take pride in our commitment to customer service, and we are always looking for ways to improve our support and assistance. So please don’t hesitate to reach out to us if you need any help or have any feedback for us. We are always happy to hear from you!

• Delivery

  • Does IRTracking.com offer free delivery?
    • Yes, IRTracking.com offers free delivery within the UK.
  • How much does international delivery cost?
    • IRTracking.com offers a flat rate for international delivery.
  • What delivery service does IRTracking.com use?
    • IRTracking.com uses Royal Mail 48 Tracked for deliveries within the UK and Royal Mail International Tracked for international deliveries.
  • How quickly does IRTracking.com dispatch orders?
    • IRTracking.com aims to dispatch orders on the same day they are placed.

• Warranty

  • What is the warranty period on IRTracking.com head trackers?
    • IRTracking.com offers a 3-year warranty on all of their head trackers.

• Returns

  • What is IRTracking.com’ return policy?
    • IRTracking.com accepts returns up to 14 days from the purchase date for customers in the UK and up to 30 days from the purchase date for international customers More info here